NowaBlaze

Desert Rock TV Console w/ Electric Fireplace Insert Option

$589.00$799.00

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Description

Specifications:
Dimensions: 78″W x 19.5″D x 38″H
Weight: 180 lbs.

Constructed with the highest quality mahogany solids and veneers, the Desert Rock TV Console offers both durability and style. The stunning Desert Rock finish adds a touch of warmth to any room. Upgrade your entertainment space with the option to add an electric fireplace insert for added comfort and ambiance.

33″ Electric Fireplace Insert comes with a remote control, and features a brick styled background in the firebox. The infrared quartz heater provides supplemental zone heating for up to 1,000 sq ft. Use this fireplace all year long with or without heat.

Shipping Policy

Shipping Policy

At NowaBlaze, we aim to provide a transparent and easy-to-understand shipping process. Below is everything you need to know about how we get our products to you.

Key Shipping Information:

  • Shipping Cost: Free Standard Shipping on all U.S. orders.
  • Order Cut-off Time: 8:00 PM (GMT-07:00) Mountain Standard Time (Denver)
  • Order Handling Time: 1–2 Business Days (Monday – Friday).
  • Transit Time: 3–5 Business Days (Monday – Friday).
  • Total Estimated Delivery Time: 4–7 Business Days.
  • Shipping Territory: We currently ship to addresses within the United States only.
  • Currency: All prices and charges are shown and charged in USD.

Order Fulfillment & Processing

Orders are prepared and packed at our international fulfillment centers before being transferred to the United States for final delivery.

  • Processing Time: Typically 1–2 business days after payment confirmation.
  • Includes: Order verification, quality checks, and packaging.
  • Note: Orders placed on weekends or major holidays will begin processing on the next business day.

Shipping Method & Delivery

After processing, orders are shipped to the United States and delivered by a U.S. final-mile carrier, usually USPS (United States Postal Service).

  • Estimated USPS Delivery Time: 3–5 business days after dispatch.
  • Total Delivery Window: 4–7 business days from the moment the order is placed.

Delivery times may vary slightly due to your location, seasonal demand (e.g., holidays), or carrier delays beyond our control.

Tracking Your Order

Transparency is key. Every order includes a tracking number so you can follow your package’s journey.

  • Tracking Updates: Please allow 24–48 hours after the carrier receives the package for tracking information to update.
  • Check Status: You can check your order status at any time on our Track Order Page.

Address Accuracy

Please ensure your shipping address is complete and accurate before placing your order. NowaBlaze cannot be held responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

Order Changes & Cancellations

Because we begin processing orders quickly to ensure timely delivery:

  • We may not be able to modify or cancel an order once it has been submitted.
  • If you need to request a change, please contact us immediately using the contact details below. We will do our best to assist, but changes cannot be guaranteed once fulfillment begins.

Delayed, Lost, or Damaged Packages

If your package is significantly delayed, marked as lost, or arrives with visible shipping damage, please contact us within 7 days of the delivery status update. We will work with the carrier to investigate and issue a replacement or refund if confirmed.

Questions & Contact Information

If you have any shipping-related questions, our team is here to help:

  • Email: support@nowablaze.us
  • Phone: +1 (505) 738-3245 (During business hours)

 

Return and Refund Policy

Return And Refund Policy

At NowaBlaze, we are committed to providing you and your pets with high-quality products. If you are not completely satisfied with your purchase, we are here to help.

Key Return & Refund Information:

  • Return Window: 30 days from the date you received your item.
  • Restocking Fee: No Restocking Fee ($0.00).
  • Return Method: By Mail.
  • Return Shipping Cost (Defective/Damaged): Free (NowaBlaze provides a prepaid label).
  • Return Shipping Cost (Customer Remorse/Change of Mind): Customer is responsible for return shipping costs.
  • Refund Processing Time: Within 10 business days after the return is inspected and approved.

How to Initiate a Return

To start a return, please contact our support team at support@nowablaze.us
Please include the following in your email:

  1. Your full name and Order Number.
  2. The name of the item(s) you wish to return.
  3. The reason for the return (e.g., defective, wrong item, changed mind, etc.).

Note: Items sent back to us without first requesting a return will not be accepted. Once accepted, we will provide you with the return shipping address and detailed instructions.

Conditions for Return

To be eligible for a return, your item must meet the following criteria:

  • The item must be new, unworn, unused, and in the same condition that you received it.
  • The item must be in its original packaging, with all original tags, labels, and accessories included.

Return Shipping Costs

To ensure transparency, our return shipping cost policy is as follows:

  • Defective or Damaged Products: If the product is faulty or arrived damaged, NowaBlaze covers the return shipping cost. We will provide a prepaid shipping label.
  • Customer Remorse: If you simply wish to return the product (changed mind, ordered the wrong size/color), the customer is responsible for the return shipping cost. Original shipping fees are non-refundable.

Damages and Issues

Please inspect your order upon receipt.

  • Shipping Damage: If you notice shipping damage, please contact us immediately so we can file a claim.
  • Defective/Wrong Items: If the item is defective or if you receive the wrong item, you are covered under our 30-day return window. Contact support@nowablaze.us so we can evaluate the issue and make it right.

Refunds

Once we receive and inspect your return, we will notify you by email regarding the approval or rejection of your refund.

  • Approval: If approved, you will be automatically refunded on your original payment method.
  • Timeline: Please allow up to 10 business days for the refund to be processed. Note that your bank or credit card company may require additional time to post the refund to your account.

Exchanges

The fastest way to ensure you get the item you want is to return the original item following the process above. Once the return is accepted, you can make a separate purchase for the new item.

Contact Us

If you have any questions about our Return and Refund Policy, please do not hesitate to get in touch.

  • Email: support@nowablaze.us
  • Phone: +1 (505) 738-3245 (During regular business hours)